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Terms & Conditions 條款及細則

Terms & Conditions

本使用條款和條件(以下稱為“條款”或“本條款”)適用於網址為 www.kilo-calo.com 的網站(以下稱“ 網站”、“我們網站"、“本網站”)向用戶(以下稱“您”、“您的”,“你”,“你的”)提供的相關服務。本條款還適用於您和 Kilo Calo Food Production Limited(以 KILOCALO 作為交易名稱)公司以及您與以下人員(以下稱“我們” 、“我們的”)的所有關係。

在我們網站下任何訂單前,請仔細閱讀條款,因為它們會影響您在法律下的權利和責任。如果您使用本網站或訂購我們的產品或服務,即表示您同意本條款;如果您不同意本條款,請勿登錄和使用我們網站。

如果您對條款有任何問題,請聯繫我們。

1.協議

您使用本網站,即表示您同意本條款並明確授權我們向第三方或從第三方傳送或取得關於您的信息(包括任何更新資料信息),包括並且不限於:您的借記卡、信用卡號碼或用來認證您身份的信貸報告等信息,信用卡的有效性,取得初步信用卡授權和授權個人購買交易,以及使用您提供的個人信息來進行適當的反欺詐檢查、信用審查等。

2.修訂

我們保留以下權利:

我們保留隨時在未經另行通知的情況下全權酌情決定變更、修改、增加或刪除本使用條款部分內容的權利。我們會通過網站公佈變更。您有責任定期查看本條款的變更。更改信息公佈後即刻在本網站生效。如果您不同意條款的任何修改,則必須立即停止使用本網站。如果您在變更信息發布之後繼續使用本網站,即表示您同意且接受該變更以及新的條款內容。

我們保留隨時在未經另行通知的情況下,暫時或永久性的修改或撤銷網站、網站內容和材料(或其中任何部分)。我們將不會對任何修改或撤銷本網站或其內容對您承擔責任。

如果我們認為您沒有遵守任何條款的規定,我們有權利在任何時候刪除或停止使用由我們提供給您的任何用戶識別碼、登陸密碼或密碼,不論這些密碼是由您自己決定的還是由我們分配的。

3.註冊

使用本網站,您即同意並保證:

在法律上您能夠有效的簽訂和履行客戶合同,具備合法的執行合同的能力;你已年滿18 周歲;註冊時,您必須提供關於您本人的信息,這些信息必須在各方面完全真實、準確、最新且完整,而不是仿造、冒充任何其他人或實體。

如果您的個人註冊信息發生任何變化,請立即通過以下電郵地址或客服電話通知我們: sales@kilo-calo.com

4.隱私政策

我們非常重視您的隱私,因此我們將保密您的個人信息,並只按照我們的隱私政策使用這些信息。此外,我們會根據我們的隱私政策處理您的信息。使用我們的網站即代表您同意這樣的處理和使用方式,並且您保證您所提供的所有數據都是準確的。

當您在本網站購物,我們會要求您輸入個人信息,以便驗證身份、協助識別用戶,例如您的姓名,電子郵件地址,賬單地址,送貨地址,信用卡或其他付款信息。我們確認我們會按照個人資料隱私專員公署的保障條例使用這些信息。

5.保護您的安全

為了確保您的信用卡,借記卡、付款卡或充值卡不會在未經您同意的情況下被使用,我們將通過相關的第三方數據庫對您在訂購過程中提供的姓名、地址和其他個人信息進行核實驗證。

我們對互聯網詐騙和欺詐的風險非常重視。隨著信用卡欺詐交易量的增加,我們將盡一切努力,根據您所提供的信息對所有訂單進行徹底核查。我們可能會與你聯繫,進行進一步的安全驗證,希望得到您的配合,以使我們能夠達到完成驗證的目的。我們絕不會容忍詐騙和欺詐交易,任何此類交易都將被舉報到相關部門。

接受這些條款,表明您接受這些的檢查和驗證。在進行驗證時,您提供的個人信息可能提供給經過註冊的合法信貸資料服務機構並保留記錄。請您盡可放心,這樣做只是確認您的身份,不是對您的信用進行檢查,也不影響您的信用評級。您提供的所有信息將依照 1988 年數據保護法條款進行安全嚴格的處理。

6.遵守法律條款

本網站只以合法方式用於合法用途。您同意遵守有關本網站的所有適用法律和法規。您同意遵守與本網站和其使用的所有適用的法律,法規和規章。杜絕以下違法操作:

通過網站上傳或傳播計算機病毒、木馬、蠕蟲、邏輯炸彈或任何用於乾擾破壞計算機正常運行的程序軟件;

通過網站上傳或傳播任何誹謗性、攻擊性或淫褻性文字;

未經授權試圖進入我們網站、網站安裝的服務器或其它連接到網站上的服務器、計算機或數據庫。決不容許利用拒絕服務攻擊或分佈式拒絕服務攻擊攻擊我們的網站。

如果您違反上訴規定,依據 1990 年計算機濫用法條款,即觸犯刑事犯罪。任何違法行為將被舉報有關執法部門。我們將與有關部門合作,並提供您的身份信息。同時,立即廢除您使用我們網站的權利。

對於因您使用我們的網站或因您下載任何內容或任何鏈接網站而可能感染您的計算機設備、計算機程序、數據或其他私有材料的病毒、分佈式拒絕服務攻擊或其他技術性有害材料導致的損失或損害,我們不承擔任何責任。

7.第三方鏈接

本網站可能會有通往不在我們控制之下的第三方網站和資源的鏈接。請注意:這些鏈接網站僅為方便我們的客戶提供,我們不對任何鏈接網站的內容和材料負責,也不作任何審查或認可。我們不會對任何此類鏈接網站的隱私政策或內容負責,也不對由於使用這些外部鏈接網站資源的廣告、內容、產品、材料或服務導致的任何損害、損失或違法行為承擔責任。

8.訂單

在我們的權力範圍,我們將採取一切合理的方式,確保您的訂貨細節和付款保密和安全,但是,如果不是出自我們的疏忽,任何第三方未經您的授權,使用您提供的個人信息或賬戶使用我們網站或從網站訂購產品,對您可能遭受的任何損失,我們不承擔任何責任。

本網站上銷售的產品不可用於再銷售或分銷零售。如發現有違反本規定的訂單,我們保留取消訂單和/或停止帳戶的權利。

您訂購的產品會被遞送至您在訂單中提供的指定交付貨地址。如果該交付貨地址不正確或不完整,或者您未能到您指定的交付貨地址提貨,責任由您自行承擔,我們不承擔任何責任。

9.取消訂單的權力

當您作為消費者(即私人使用,而非商業用途),購買了產品或服務,您有權在我們交付貨物14天之內取消跟我們完成的任何合同。

如果您想依照本條款取消合同,那麼請參閱我們的“退貨政策”了解進一步細節。

10.價格和付款

我們接受所有主要信用卡和借記卡或通過 PayPal 賬戶付款。在發貨或服務啟動之前,我們將從您的銀行賬戶劃轉付款或從您的帳戶中扣除和結清付款。

我們盡力確保本網站的一切價格信息準確無誤,但是,錯誤可能會偶然發生。若一旦發生結賬頁面上顯示的價格是錯誤的,並且我們在接受您的訂單之前發現了這一點,根據本條款第 9 條,我們不需要按照顯示的錯誤價格向您出售商品。如果我們發現了您購買的產品的價格出現錯誤,我們會盡快通知您,您可以選擇按照正確的價格重新確定您的訂單,也可以選擇取消訂單。如果您選擇取消訂單,並且您已經為商品付款,您將獲得全額退款。

您必須確認使用付款的信用卡,借記卡或 PayPal 賬戶是您本人的。所有信用卡/轉帳卡持卡人須經過發卡機構有效性驗證核查並獲得其授權。如果您的支付卡發卡機構拒絕向我們授權付款或以其它理由不予授權付款給我們,因此引起的任何延遲交付或未交付產品或服務,我們將不承擔任何責任。

如果您的信用卡或金融卡因任何原因未成功付款,我們將保留重新嘗試處理付款的權利。我們將至少提前 48 小時通過向您提供給我們的電子郵件地址發送電子郵件,通知您我們將重新嘗試處理付款。如果您不希望我們重新嘗試處理付款,您必須在我們向您發送此電子郵件後 48 小時內取消訂單。

我們允許您嚴格根據制定優惠代碼的條款和條件使用優惠碼,條款中可能包括關於您使用優惠代碼的資格和最高的訂購額度的內容。

您可以使用購物積分抵用付款,任何購物積分將有長達一年的有效使用期,將會在一年後被加入賬戶的那一天失效。

請您在下訂單之前熟知這些條款和條件,我們保留拒絕或取消不符合這些條款的訂單,即使您的信用卡或借記卡已被扣款。如果發出優惠代碼的條款和條件和本條款有任何不一致,以優惠代碼的條款和條件為準。您可通過電子郵件或致電我們的客戶服務代表取得優惠代碼的條款和條件的副本:

電子郵件地址: sales@kilo-calo.com

 

11.知識產權

本網站所有的內容均為本網站的知識產權,並受知識產權、商標、數據庫和其他版權法律及國際條約規定的保護。網站的材料和內容由我們或我們的許可經營方擁有。

只要您不破壞版權和所有權聲明,您可以在計算機屏幕上檢索和顯示網站內容,並以電子形式存儲在磁盤上(但不可存放到與網絡連接的服務器或其它網絡存儲設備上),您也可打印一份作為個人和非商業用途使用。但不容許以其他方式複制、修改、效仿、分發或以商業目使用網站上的材料和內容。

12.責任範圍

產品供應

依照條款第12 條( b),我們對由於我們的失誤未能遵守條款對您造成的損失負責,無論起因於合同,還是侵權(包括過失),或其他違反法定義務的行為等可預見的事故。

依照條款我們對於以下後果承擔責任,包括或不限於:

(i)由於疏忽造成的人身傷亡;

(ii)欺詐或誤傳;

(iii)違反1979年產品銷售法第12條或1982年產品供應和服務法第2條;

(iv)依據1987年消費者保護法中規定的產品缺陷,或;

(v)故意違反這些條款,終止合同,或;

(vi)推卸或企圖逃避責任等其它形式的非法行為。

網站使用

本網站按‘現狀’及‘可用’的基礎提供,不做出任何表示或認可,並且我們不提供與網站及網站使用相關的任何擔保,不管是明示還是暗示。您了解到,我們不能保證並且不會對網站以及您提供的任何信息的安全或隱私承擔責任。您必須承擔與互聯網使用相關的風險。

同時,我們將盡力確保網站上呈現的素材是恰當的、具有良好聲譽的、高質量的;如果事實並非如此,我們不會承擔責任。我們對任何錯誤或疏忽或使用此等信息造成的後果或您使用網站產生的技術問題都不承擔責任。如果我們被告知網站的素材有任何不准確性,我們將盡快合理地予以糾正。

特別是,我們拒絕承擔與以下內容相關的所有責任:

網站與您的任何設備、軟件或通訊連接之間出現的不兼容性;

技術問題,包括網站的錯誤或中斷;

網站的不適當性、不可靠性或不准確性;以及

網站不能滿足您的需求。

在適用法律所允許的最大程度上,您對本公司對您或任何第三方遭受因本網站造成的或與本網站有關的任何間接或附帶損害(這兩個條款包括但不限於:純粹的經濟損失、利益損失、經營虧損、預期儲蓄損失、支出浪費、隱私損失和資料丟失)或任何其他間接、特殊或懲罰性損害不承擔任何責任的行為表示同意。

13.分割性

如果任何條款部分被認定為不合法、無效或因任何原因而不能強制執行,則該條款應被視為與這些條款分割,並且不影響所有剩餘條款規定的有效性和可執行性。

14.豁免

對於我們做出的任何豁免將不被認為是豁免任何程序或豁免後續違反任何規定.

15.完整協議

這些條款組成了您與我們之間達成的所有完整協議。

16.法律和司法權

這些條款受到香港的法律的約束並根據香港的法律解釋,任何爭議將只能通過香港法庭解決。

 

 

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Terms & Conditions

These terms and conditions ('the Terms') govern the users ('you' or 'your') use of the website www.kilo-calo.com/ ('the Website') and your relationship with:

(i) Kilo Calo Food Production Limited as www.kilo-calo.com whose registered office is at FLAT E4 (PORTION A),15/F  SHUI WING INDUSTRIAL BUILDING,12-22 TAI YUEN STREET,KWAI CHUNG,NEW TERRITORIES

('we', 'our', or 'us'). Please read them carefully as they affect your rights and liabilities under law. If you do not agree to these Terms, please do not access nor use the Website. If you have any queries regarding these Terms then please contact us.

1. Agreement
By using the Website you agree to be bound by these Terms and authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.

2. Amendments
We reserve the right to:

update these Terms from time to time and any changes will be notified to you via a suitable announcement on the Website. It is your responsibility to check for such changes. The changes will apply to the use of the Website after we have given such announcement. If you do not wish to accept the new Terms you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms;
modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents; and
disable any user identification code or password we have provided to you, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms.


3. Registration
By using this Website, you warrant that:

you are legally capable of entering into binding contracts;
you are at least 18 years of age;
the personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity.
You will notify us immediately of any changes to the personal information by e- mailing or telephoning our customer service representatives at:
email: sales@kilo-calo.com

4. Privacy Policy
We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy. In addition, we will process information about you in accordance with our Privacy Policy. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.

When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. We confirm that this information will be held by us in accordance with the registration we have with the Data Commissioner's office.

5. Protecting Your Security
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases.

We take the risk of internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. There is a possibility we may contact you to make additional security checks and we ask for your co- operation to enable us to complete them. We will not tolerate fraudulent transactions and such transactions will be reported to the relevant authorities.

By accepting these Terms you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

6. Compliance
The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to:

upload or transmit through the Website any computer viruses, Trojans, worms, logic bombs or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer;
upload or transmit through the Website any material which is defamatory, offensive or of an obscene character; and
attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of- service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it

7. Third Party Links
As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. For your information, we are not responsible for such websites or material nor do we review or endorse them. We will not be liable for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources.

8. Orders
All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order.

Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later, at which time we shall send you an e-mail confirming that the contract has been concluded ('Dispatch Confirmation'). The contract will relate only to those goods or services whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other goods or services which may have been part of your order until the dispatch of such goods or services has been confirmed in a separate Dispatch Confirmation.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website.

The products sold on the Website are not for re-sale or distribution. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision.

You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.

9. Cancellation Rights
Where you have purchased the goods or services as a consumer (i.e. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods.

If you wish to cancel a contract pursuant to this clause, then please see our Returns Policy for further details of how.

10. Price and Payment

Payment can be made by any major credit or debit card or via your PayPal account. Payment will be debited and cleared from your account before the dispatch of your good or provision of the service to you.

In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order in accordance with clause 9, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods (but they have not yet been dispatched), then you will receive a full refund.

You confirm that the credit, debit card or PayPal account that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery.

If your credit or debit card payment is not processed successfully for any reason, we reserve the right to reattempt to process payment. We will give you at least 48 hours’ notice in advance of any reattempt to process payment by sending an email to the email address you have provided to us. If you do not want us to reattempt to process payment, you must cancel your order within 48 hours of us sending you this email.

We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value. Please familiarise yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. A copy of the discount code terms and conditions can be obtained by mailing or telephoning our customer service representatives at:

e-mail address: sales@kilo-calo.com

11. Intellectual Property
The content of the Website is protected by copyright, trade marks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licensors.

You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.

12. Limitation of Liability
Supply of Goods
(a) Subject to clause 14(b), if we fail to comply with these Terms, we shall only be liable to you for losses that you suffer as a result of our failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure.
(b) Nothing in these Terms excludes or limits our liability for:
(i) death or personal injury caused by our negligence;
(ii) fraud or fraudulent misrepresentation;
(iii) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982;
(iv) defective products under the Consumer Protection Act 1987; or
(v) any deliberate breaches of these Terms that would entitle you to terminate the Contract; or
(vi) any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.
Use of Website
The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the Internet.

Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can.

In particular, we disclaim all liabilities in connection with the following:

incompatibility of the Website with any of your equipment, software or telecommunications links;
technical problems including errors or interruptions of the Website;
unsuitability, unreliability or inaccuracy of the Website; and
failure of the Website to meet your requirements.
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to your use of the Website.

13. Severance
If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms.

14. Waiver
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

15. Entire Agreement
These Terms form the entire basis of any agreement reached between you and us.

16. Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of HKSAR and any disputes will be decided only by the HKSAR courts